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Breaking The Voicemail Barrier

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  It happens to me all the time.

  “Ari, can you please give me the magic words and phrases (for free) to use on the phone to get the appointment or to make the sale...please, please”.

  It’s amazing how many times I’ve been asked that over the years.

  And my answer is always the same, “Giving you a few words or phrases to use, that you’ll plug back into your traditional way of selling, without first integrating the Unlock The Game Mindset, is futile.”

  You see, creating another “sales script” that comes across inauthentic and “salesy”, completely defeats the purpose of what myself and hundreds of our Inner Circle members practice each day.

  We know that the secret to sales success in this day and age is building authentic trust through natural conversation – not using a “one-liner” to hook the prospect so we can instantly “close” them.

  With that said, some of our members have been sharing with each other a really sincere phrase that they’ve been leaving on voicemails that has gotten a tremendous response.

  I’m willing to share that with you, if you promise that when your prospect calls you back, you don’t use sales pressure, make a sales pitch, or ask them endless questions that make you sound like you’re just “fishing” for the sale.

  Is that fair?

  With all the key words and phrases that we create as part of our Mindset – which are only accessible to our Inner Circle members -- we are very sensitive that we don’t use them as “bait” to put the prospect in an awkward situation where they are forced to listen to a sales pitch.

  What all of our members practice daily, is sharpening what we call a “problem-statement” as the opening key phrase when calling a new prospect – or calling back an inbound lead.

  Now the “problem-statement” is not a pitch about what you have to offer and it’s not an open-ended question that triggers them to tell you their problems.

  It’s about entering the conversation with a prospect ALREADY KNOWING and ARTICULATING what their core issues are – and seeing if they’re open to conversing about how to solve them.

  How do you know their issues before you call them you ask?

  You do your homework -- by asking you're clients what three core issues disappeared after they bought your solution.

  Once you have those issues, in their words, you then convert them into one of your problem-statements.

  This is a whole new way of thinking for most people who have only been exposed to old-school sales thinking.

  And as I share with you this new simple, yet powerful phrase to leave on your prospect’s voicemail, I’ll just ask that you not take advantage of them when they return your call by “pitching” them.

  Here’s the phrase to leave on your prospect’s voicemail, that in most cases, will increase your likelihood of getting a return call:

    “My name is ________, and I have a few questions that I’m hoping you can help me out with. It's related to issues around (enter your problem-statement here). My number is ______, thank you.”

  Simple, no sales pitch, honest.

  But remember, no “fishing” questions or sales pitch. 

  Only a "problem-statement" that connects with their issues, so they can feel free to respond to you.

  If you’d like to us to help you create your own industry-specific “problem-statement” that you can use for the rest of your career, then join our Unlock The Game Inner Circle membership program.

  We’ll assign you your own private coach who has been personally trained by me -- to help you master the Mindset and help you create your own “tool bag” of words and phrases that create trust with your prospects that you can use in any sales scenario you encounter.

  Old-school selling and thinking is fading fast.

  It get's harder to make the shift, the longer you wait.

  To your success,

      

  P.S. Leave me a comment below with your thoughts.



6 Comments     Add Your Comments Here

Anne Fine, Chicago, IL , June 23, 2008 at 5:15 AM
I love Brian Tracy and Tony Robins and you seem now to be surpassing them. I would leave several messages in the evening so I could bypass gatekeepers and have Financial Advisors call me instead of the other way around. For every 25 messages left on voice mail - on average 7 would call me back (on a good day). Then I read your blog article and I changed my voice mail to what you suggested. By adding the words " I have some questions" the return calls have jumped to 100% call back. I know when I leave a voice mail now - I will get a call back - its just a matter of when (usually 1 to 3 days). My praise report is that the first call I received was my largest appointment to date. The prospect is a $5 million dollar a year earner and if he is placed my earnings will be $140K. I'm joining your Inner Circle today! You rock Ari!
Bruce Mimin, United Kingdom , May 30, 2008 at 9:28 AM
Hello Ari Have just received this idea so I will try in use with the mindset... I love the program I think it is ethical and it is so good to converse with someone instead of pitching... Warmest regards Bruce.
Randal Karotkin, Marbella , Spain , May 21, 2008 at 5:13 PM
OK folks, like me you probably read what Ari was a saying a couple times and then the penny dropped as you related it to your own business and said "Hey, this is common sense stuff". At the end of the day our customers have " BS Detectors" and can see straight thur our self serving motives. It really is much better to sincerely want to solve their problems &/or fulfill their pleasures. At the high-end of real estate brokerage its an absolute necessity.
Marek Felinski, Action Replay --> "We Renew Your Memories", Melbourne, Australia , May 21, 2008 at 4:53 PM
Some inbound sales calls are so obviously 'salesy' scripted that it gives me a chance to go into my 'Voicemail' mode something like this: "Action Replay...Thanks for calling. This is the voicemail of Marek, General Manager of Action Replay. I'm unable to take your sales call just now but could I recommend that you take a moment, before your next call and look at unlockthegame.com

You may find your next call to be far more successful!"

Sometimes - rarely - it's an actual customer calling and then we just have a laugh and get on with serving their needs...

Ari, thanks again for helping me to help customers purchase the services they need from Action Replay.

Julie Manning, Los Angeles, CA , May 21, 2008 at 3:56 PM
It worked! I got 4 out of 4 call backs today with your idea. I've been on the fence joining your Inner Circle for a while, but today I'm signing up! Can't wait to learn more.
Jonathan Mining, Phoeniz, AZ , May 19, 2008 at 11:29 PM
Simple and profound. Just like your entire program Ari. I'm so glad I joined up and love being a member of your Inner Circle. It's the only place I've ever found where I can master being authentic in selling and shed my "old school" selling habits at the same time. Oh, and I'm making more sales too!

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